Our branded boxes are considered to be a part of the product and must be returned with the item(s). Items should be returned, unused and with all garment tags still attached. Please note items received outside of the specified returns period will not be accepted. Please note that we may not refund item(s) that are sent without any return paperwork. Item(s) must be returned from the original shipping country with the original returns form. Where provided, belts and any packaging such as instructions, authenticity cards, dust bags, and leather tags should be included with your return. Returns that have been worn, used, altered or damaged will not be accepted and may be sent back to you and/or a refund refused. This is also to ensure that item(s) arrives back to us in a suitable and undamaged state.

Items must be returned in their original condition with all garment tags attached in the branded packaging provided. If you wish to return any item(s) from your order you must obtain return authorisation (RMA) If you have any questions regarding shipping please contact us on +44 20 7501 1122 or you place an order with us on, you are welcome to return any item(s) using our returns service. Due to the circumstances, we have extended our refunds policy from 14 days to 30 days and will offer store credit for returns that are received after this time, up to two months from the original purchase date. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions. Please note that in some areas of the United Kingdom and Europe there is a limited range of delivery services available. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.ĭelivery times are estimates and start from the date of dispatch. Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. Please allow up to 7 working days for your order to be with you.Ĭustomers are not expected to sign for goods at present, and our delivery partners can also accommodate contactless delivery if preferred. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse.ĭuring the sales period, your order may experience a slight delay.

We will do our best to keep delays to a minimum. When your order is shipped, we will send you a confirmatory email.īefore we can dispatch your purchases, we may need to confirm your details with your card issuer. When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect. Standard Delivery 2 - 3 business days – Fee confirmed at checkout.

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